#1 Malaysia’s Trusted Web SMS Platform
One Platform for Messaging Campaigns Built for Malaysian Businesses
Transform the way you connect with customers through strategic SMS Messaging Campaign solutions — a unified platform for SMS & WhatsApp in Malaysia.
Reach thousands of Malaysian customers with powerful SMS & WhatsApp messaging campaigns designed for efficiency, reliability, and measurable results. The trusted choice for Malaysian businesses to boost engagement and build lasting connections.
24/7 Customer Support – We're always here to help.
Chosen by Many in Malaysia
Why Choose Our Web Portal in Malaysia?
A single platform for SMS & WhatsApp — built for scale, reliability, and real campaign results.
Single Platform, Dual Channels
Manage SMS & WhatsApp from one easy dashboard — trusted by businesses and enterprises in Malaysia and worldwide since 2003.
Malaysia-Ready Compliance
Deliver your messages with confidence. We ensure full compliance with Malaysian regulations for trusted and credible delivery.
Powerful Campaign Tools
Maximise your impact with powerful features like real-time reports, message personalisation, easy contact management, and flexible scheduling.
Messaging That Adapts
Support for long & Unicode SMS plus two-way messaging for replies, confirmations, and customer support. Run WhatsApp broadcasts without creating groups — perfect for promotions, updates, and reminders.
Global Reach & Reliability
Deliver campaigns not only across Malaysia but also to 200+ countries with smart routing. Automatic retries for up to 36 hours ensure your message gets through, even if the device is offline.
Clear Pricing & 24/7 Support
No setup fees or monthly commitments — just pay-as-you-go credits. Plus, enjoy 24/7 support via email, phone, and chat. Start risk-free with a 10-SMS trial, no credit card required.
Our Dashboard
Comprehensive Campaign Management Dashboard
Easily manage your SMS Messaging Campaigns in Malaysia with our intuitive web-based dashboard — designed for speed, accuracy, and efficiency.
Delivery Report
Track the success of your campaigns in real time with detailed delivery reports that ensure full visibility and accountability.
Customised Message Personalisation
Personalise every SMS by embedding customer names, purchase details, or promo codes to boost engagement and response rates.
Run SMS Surveys, Contests & Promotions
Create interactive campaigns that collect valuable feedback, reward participation, and strengthen customer loyalty.
Import Contact Numbers via File Upload
Save time by uploading your contact lists directly from spreadsheets, streamlining operations and eliminating manual work.
Phone Book Management
Organise, categorise, and segment your customer database for highly targeted SMS Messaging Campaigns.
Smart Message Scheduler
Schedule SMS delivery for the best date and time, ensuring maximum reach and campaign impact.
SMS Solutions
Fully-Featured SMS Messaging Campaigns
Our Web SMS platform comes packed with powerful features to make sure your SMS Messaging Campaigns are delivered clearly and effectively — no matter the language or content.
Extended Message Length
Send messages beyond 160 characters as a single, continuous text so your communication stays clear and uninterrupted.
Full Unicode Compatibility
Reach customers in multiple languages — including Bahasa Malaysia, Chinese, Arabic, and Japanese — with complete Unicode support.
Interactive Two-way SMS
Go beyond one-way alerts by enabling customers to reply directly to your SMS. Perfect for confirmations, customer support, feedback, and building stronger engagement.
WhatsApp Solutions
Activate Global Engagement on WhatsApp.
Deliver highly targeted and effective communications to customers across Malaysia and worldwide.
Transform Business Communications with WhatsApp Messaging
Our platform empowers businesses to send high-volume, one-to-many messages that arrive as private conversations — no group chats needed. Perfect for promotions, service updates, reminders, and time-sensitive alerts that drive measurable customer engagement.
Expand your global audience
Boost customer interactions
Achieve higher open rates
Enjoy cost-effective communications
Worldwide Messaging
Go Global with SMS Messaging Campaigns
Deliver your messages to over 200 countries with smart routing and full compliance with international regulations. Expand your reach and connect with customers worldwide, right from Malaysia.
Use Cases
The platform accommodates a broad range of use cases and can be customized to meet your precise requirements.
Marketing & Promotions
- Flash Sales & Limited-Time Offers: Create urgency (e.g., '2-hour flash sale starts NOW! Use code FLASH20').
- Discount Codes & Coupons: Deliver exclusive deals directly to subscribers.
- New Product/Service Announcements: Inform loyal customers first.
- Event Promotions & Reminders: Drive registrations and attendance for webinars, sales, or physical events.
- Loyalty Program Updates: Share points balance, reward availability, or special member perks.
- Abandoned Cart Reminders: Gently nudge customers to complete their purchase (use sparingly).
- Personalized Offers: Send targeted promotions based on past purchase history.
Customer Service & Support
- Appointment Reminders: Reduce no-shows for doctors, salons, interviews, etc. (e.g., "Your appointment with Dr. Smith is tomorrow at 2 PM").
- Order Confirmations: Instantly confirm a purchase (e.g., "Thanks for your order #12345!").Shipping & Delivery Updates: Provide real-time tracking info (e.g., "Your package is out for delivery!").
- Support Ticket Updates: Notify users about responses or status changes on their support requests.
- Service Outage Notifications: Inform customers about interruptions and expected resolution times.
- Feedback Requests & Surveys: Send short links to gather quick feedback after an interaction or purchase.
- Billing Reminders & Payment Confirmations: Alert customers about upcoming due dates or confirm successful payments.
- Two-Way Customer Support: Allow customers to text a keyword (like HELP) to initiate basic support or request a callback."
Operations & Logistics
- Delivery Driver ETAs & Updates: Allow customers to track driver location or receive arrival notifications.
- Appointment Confirmations (Interactive): Ask users to reply Y/N to confirm attendance.
- Shift Scheduling & Reminders (Internal): Notify employees about their upcoming shifts or open slots.
- Inventory Alerts: For businesses needing quick stock level updates.
- Field Service Updates: Inform customers when a technician is dispatched or en route.
Hospital and Healthcare
- Public Health Advisories: Disseminate information about local outbreaks, health warnings, or recalls.
- Emergency Clinic/Hospital Notifications: Inform the community about facility closures, diversions, or emergency protocols.
- Blood Drive Notifications & Reminders: Encourage donations and inform donors of upcoming drives.
- Disaster Response Coordination: Communicate with staff and affected public during critical events.
Security & Authentication
- Two-Factor Authentication (2FA/MFA): Send verification codes to confirm user identity during login or sensitive transactions (still common, though app-based authenticators are often more secure).
- Password Resets: Send temporary codes or links to allow users to reset forgotten passwords.
- Fraud Alerts: Notify users of suspicious activity on their accounts (e.g., banks, credit cards).
- Account Verification: Confirm phone number ownership during signup.
Reminders & Notifications
- Event Reminders (Non-Marketing): Reminders for meetings, community events, etc.
- Payment Due Dates: Personal reminders for bills, loans, etc.
- Subscription Renewal Notices: Alert users before their subscription renews.
- Medication Reminders: (Though dedicated apps are often better).
Have Questions?
Frequently Asked Questions (FAQs)
Find quick answers about using Mocean’s Web Portal in Malaysia to run SMS Messaging Campaigns and WhatsApp broadcasts. Learn how to import contacts from spreadsheets, personalise your messages, schedule broadcasts, and track delivery in real time.
MoceanAPI provides SMS API services, along with APIs for WhatsApp, Voice, Number Lookup, and Verification — plus a user-friendly Web Portal to send SMS Broadcasts and Campaigns with ease.
Yes. Our SMS API supports global delivery to over 200 countries, ensuring your messages are delivered quickly and reliably.
Simply log in at moceansms.com to send bulk SMS without writing a single line of code — perfect for businesses that want a simple, hassle-free solution.
Absolutely. MoceanAPI aligns with Malaysia’s messaging standards, ensuring safe, secure, and compliant communications for local businesses.
Get Started with MOCEAN Web Portal!
Ready to take your business messaging to the next level in Malaysia? Create a free account and try the Web Portal with 10 free test credits. No setup fees, no monthly fees — simply top up credits whenever you need them.
Let’s Talk – We’re Here to Help
Have questions about running your SMS Messaging Campaign in Malaysia? Email us at sales@moceansms.com.my or fill out the form below — our team is available 24/7 to support you.